faq – KOMFIEZ

Q: Do you ship internationally?

Currently, we only ship within the USA and Canada.

Q: How long will it take to get my package?

Yes, if your item(s) have not been used you can return them within 15 days.

Q: Which payment options do you accept?

We accept all major credit cards, PayPal, and Apple Pay.

Q: Is my payment secure?

Yes, all transactions are encrypted to protect your information.

Q: How do I track my order?

When your item is shipped you will receive a tracking link via email.

Q: How long will my order take to get to me?

Typically, orders will arrive within 5–10 business days.

Q: Do you have any free gifts?

Yes, orders over $50 get a free pair of socks.

Q: Do you have birthday discounts?

Yes, during your birthday month, you will receive 15% off an order, it's our gift to you.

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Frequently asked questions

Everything you need to know is right here. If you don’t find your answer, feel free to contact us anytime.

Shopping Information

Do you ship internationally?

How long will it take to get my package?

Payment Information

Which payment options do you accept?

Is my payment secure?

Order & Returns

How do I track my order?

How long will my order take to get to me?

Ordering from Komfiez

Do you have any free gifts?

Do you have birthday discounts?

Secure Payment

Your transactions are 100% safe and protected.

Easy Returns & Refunds

Easy Returns & Refunds within 30 days, please make sure the itemsare in undamaged condition.

Great Customer Support

Get instant help anytime with our 24/7 live chat support.